You can contact (or join Experian's official line) Experian to tell us your needs, or go directly to the "Assistive Equipment Rental Convenience Network" https://rent4you.100power.com.tw/webFrontend/index.jsp Make an appointment and process online.

The fastest way is to call the "1966" special line using a mobile phone or local phone, and the first 5 minutes will be charged. You can also check the website of the Ministry of Health and Welfare: https://1966.gov.tw/LTC/cp-4495-48857-201.html

Yes, you can bring the evaluation letter to the store and provide you with suggestions and quotations based on the evaluation letter, or you can join our official line id: 100power to have further discussions and quotations with you.

Yes, you can contact (or join Experian’s official line) Experian and tell our technicians the items and work items you want to repair. You can also bring your wheelchair directly to the store, but remind the technicians that sometimes they will go out for repairs. If you are afraid of missing out, it is more convenient to add a line. You can take a picture of the wheelchair to be repaired, and it can also help the technician determine the problem or whether it is necessary to order parts~

Hello, it usually depends on the complexity of the repair item or whether there are parts in the store. Basically it should be completed within an hour.

Hello, if the original parts are not out of stock, it will take about 2-3 working days to arrive. If the parts are missing or the wait is longer, we will inform you in advance.

Hello, you can directly call our ladder hotline: 02-2301-0238, we can directly help you arrange or subsidize consultation.